To compliment our core activity of manufacturing we offer the following services:

Outsourced Servicing Department
In todays climate organisations need to streamline their activities, focusing on reducing overheads while concentrating on sales, the danger is that aftersales support is stretched with no resources to provide servicing and repairs for existing customers.  Outsource your customers servicing and repairs to E.M.R and enjoy the following benefits:

  • Continuity of knowledge of product
  • Reduced fixed overheads
  • Continued customer care and support
  • Continuous feedback and reporting
  • Servicing audited to ISO9001 : 2000 and to your specific requirements

Product Testing & Pre Production
Our success is linked to the success of our customers products and we believe in partnership.  Working with you we can advise on what would work best with your product before going into production saving you time and costly mistakes.  By building prototypes and running pre-production runs between us we can iron out any issues before committing to large batches from our Chinese factory.